---
title: Maintenance notifications
description: Learn how you as an administrator can configure notifications that communicate service interruptions to users.

---

# Maintenance notifications {: #maintenance-notifications }

Administrators can configure notifications that communicate service interruption to users. Admins will create a banner to notify users when the system is planning maintenance or is currently impacted by an incident. The banner communicates the incident start time, scheduled end time (optional), and a link for more details (also optional). Users will see the banner if they are logged-in during the incident or during the configured notification window.

##  Create a new notification {: #create-a-new-notification }

To create a maintenance notification:

Click on your user icon and navigate to the **Maintenance Notifications** dashboard. This page is also accessible from the app administrator page.

![](images/maintenance-1.png)

Select **Add notification**. A dialog box prompts you to provide information about the new notification.

![](images/maintenance-2.png)

|Field | Description      |
|------|------------------|
| Event type | The type of event to notify users about. Select "Incident" or "Maintenance" from the dropdown.                                                             |
| Event start |  The time when the event starts. Use the calendar modal to indicate the date and time.                                                                     |
| Event end (optional)        |  The time when the event ends. Use the calendar modal to indicate the date and time.    Display notifications on                                           |
| Read more" link (optional)  |  The URL users can select to learn more information about the maintenance event. Appears as a clickable "Read more" link at the end of the notification.   |


When you have fully configured the fields, click **Add**. Note that these settings can be configured at a later time after the notification is saved. Your notification is available in the **Maintenance Notifications** dashboard.

###  Edit a notification {: #edit-a-notification }

When you have created a maintenance notifications, you can edit them from the dashboard. Select a notification to expand it and edit the fields.

![](images/maintenance-4.png)

When you have finished editing, click **Save**. If you wish to abandon the changes, click **Discard changes**.

Select **Preview** to view the notification banner that will display at the configured time.

![](images/maintenance-3.png)

###  Notification actions {: #notification-actions }

Notifications have two actions available: preview and deletion.

* Select the eye icon (![](images/icon-eye.png)) to preview the notification banner.

* Select the trash icon (![](images/icon-trash.png)) to permanently delete a notification.
